Flexibility of how workers conduct their job will continue to rise. This includes a departure from the traditional 9-5, in-office style of working, to off-site, performance-based practices, where real-time feedback and employee engagement will be driven heavily by an increasingly digital environment. Exciting times.
AI will have a major effect on how many industries work, with some job families being completely replaced by AI.
AI has the potential to boost worker productivity, give access to better real-time data, planning and reduce workplace errors.
Organisations will continue to acknowledge the importance of their company culture and core values, and as a result see an increase in investment in this area. Many organisations have already coined the new job role of Director of Employee Experience.
Despite some new competition, Microsoft will remain the top workplace enterprise platform, and it’s doubtful that this will change anytime soon.
Collaboration tools and today’s expectation of teamwork and knowledge sharing will further shape the typical workplace into one of highly functioning teams rather than individuals.
To help boost collaboration and further evolve into a digital workplace, customised intranet solutions will gain added recognition, appreciation and worker participation in 2018.
The range of software tracking and monitoring services available will continue to grow, making tracking employees’ electronic moves even easier…not necessarily to ‘spy’ but rather to better measure productivity and outcomes.
Organisations will become increasingly adept at engaging contingent workers. In particular, knowledge workers and subject matter experts will have a more frequent and potent impact on critical business outcomes.
Considering AI is set make a lasting mark on the workplace, organisations expecting to remain relevant must engage digital literate talent to lead their organisation.